FREQUENTLY ASKED QUESTIONS:
WILL IT SMELL?
It shouldn’t. Keeping your food scraps in a countertop container with a charcoal filter lid, in the freezer, or in the sealed 5 gallon bucket will help to minimize odors.
WHAT WILL MY PICK-UP DAY BE?
After you sign up, we will let you know your pick-up day based on our routes.
WHERE DO I PUT MY BIN FOR PICK-UP?
Place your bin in the same location you indicated on the sign-up form. Your bin should be easily accessible and ideally visible to our drivers from the street. At the end of your driveway, on the front stoop, porch, or front walkway are likely choices and places that are safe and easy for all. Please be aware that leaving your bin next to your garbage and trash will likely result in it being tossed! If you have another preference, please let us know and we will try to accommodate you.
WHAT IF MY BUCKET GOES MISSING?
Unfortunately, Community Compost Co. buckets can get mistaken for trash/recycling and thrown away by waste haulers or someone who thinks it’s up for grabs. Check your recycling and garbage areas or with building maintenance first, if you can't locate it, we offer one free replacement. After the first, replacements are $15/bucket. Request a replacement bucket through your account.
WHAT'S YOUR SERVICE AREA?
We are currently servicing areas in the Hudson Valley of NY, Hoboken and Jersey City, NJ. Check the map on our Residential Plans page to see if we're in your neighborhood.
WHAT IF I DON'T LIVE IN YOUR SERVICE AREA?
Fill out this form and will we keep you on a list for when we expand to your area!
I WANT TO PARTICIPATE BUT MY BUDGET IS TIGHT!
We understand that any additional cost can be a burden. However, you’re on this site because you understand the value in this program. So how can you still participate?
• Find a local drop off spot! Check out our Community Drop Spots page to see where our drop spots are located.
• Do it yourself! Get a compost tumbler, set up a bin, give your food scraps to your CSA, etc. There are many ways to participate. For composting at home, build your own backyard bin or purchase one of the many models on the internet. Pick one that’s easy to use and do it!
I DON'T HAVE ENOUGH MATERIAL TO WARRANT A PICK-UP.
A 5-gallon bucket holds a lot so talk to your neighbor about sharing a bin! Alternatively, you can subscribe to our Community Drop Spots program and drop your food scraps off at a convenient location in your neighborhood.
HOW DO YOU PICK UP?
We collect with trucks and haul the material to our farm facility for composting. This reduces the environmental impact associated with hauling waste long distances to landfills and produces compost, a valuable soil amendment.
WHERE DO YOU COMPOST?
We process our material on a farm in Ulster County, NY. Learn more about our compost facility.
WHY DON’T YOU TAKE COMPOSTABLE PRODUCTS?
We don’t accept compostable products like cups, bags, utensils, molded fiber plates, takeout containers, etc., because all of these products contain ingredients that are not accepted for producing a certified organic compost. Our compost is approved for use on organic farms so we can provide compost to all the amazing farms in the Hudson Valley region!
HOW DO I BUY YOUR COMPOST?
Our compost is available for purchase in bags and bulk through our brand Hudson Soil Co. Visit hudsonsoil.com to learn more.
